Zalo OA integration and automated order intake and notifications
Vietnamese customers message on Zalo far more than they email. I connect Zalo Official Account, Google Forms and your website to your management sheet or system so orders and enquiries land in one place, and confirmations, appointment reminders and delivery updates go out automatically.
Who it’s for
- Shops selling through Zalo and Facebook
- Clinics, spas and centres that need appointment reminders
- Companies that want automated internal alerts on Zalo or Telegram
Common problems
- Staff miss customer messages during busy hours
- Retyping orders from chat into a file
- Looking up order status by hand every time a customer asks
What you get
- Zalo OA, Google Forms and website connected to your sheet or system
- Automation scenarios: order confirmation, reminders, delivery updates
- Telegram or Zalo bot sending reports to managers
- Operating guide and 30-day warranty
Similar things I can build for you
- 01Google Form orders create a row in Sheets and send a Zalo confirmation to the customer
- 02Appointment reminders the day before for a spa’s clients
- 03Low-stock alerts on Telegram for a shop owner
Four steps, no surprises on price or timeline
A free 30-minute call
You describe how you work today and what eats the most time. I ask questions to understand; nothing is sold at this step.
Fixed quote
Clear scope, delivery milestones and cost. No extras unless the scope changes.
Milestones with early demos
At each milestone you try the result and give feedback. Pay per milestone, only for what you can see.
Handover and warranty
Source code, documentation and training videos for your staff. 30 to 60 days of bug-fix warranty, support via Zalo.
About this service
Do I need a Zalo OA?
Yes, sending proactive messages requires a verified Zalo Official Account. I’ll guide you through registration; fees go to Zalo per their plans.
Does it replace a human on chat?
Not entirely. Automation handles the repetitive part like confirmations and reminders. Complex questions still go to a person.
Describe what you’re doing by hand
I reply within 24 hours with an approach and a price range. No technical jargon needed.